Returns & Replacements Policy

1. Eligibility for Returns

• Clothing, Accessories, and Non-Perishable Items:
  Can be returned if unused, undamaged, and in their original packaging.

• Perishable Grocery Items:
  Eligible for return only if damaged, expired, or incorrect upon delivery/purchase.

• Non-Returnable Items:
  Custom or personalized items cannot be returned.

2. Replacement

• Items that are damaged, defective, or incorrect will be replaced at no extra cost.

• Replacement requests must be submitted within 14 days of delivery/purchase.

3. Return & Replacement Process (In-Store Only)

All returns and exchanges must be completed by visiting our physical store location.

Our Location:
Taastrup Hovedgade 52, 2630 Taastrup

Store Hours for Returns:

• Monday – Sunday: 10:00 – 18:00

Step 1: Contact Us
Before visiting, please notify us via our Help Center / Contact Us page. Include:

• Your order number

• Reason for return or replacement

Step 2: Visit the Store
Bring the item along with your proof of purchase (receipt or order confirmation) to our store during operating hours.

Step 3: Processing
Once the item is inspected by our staff, we will promptly process your return, exchange, or replacement.